First day

**truOnyx** · 05-12-2008, 06:13 PM

Just started my new job with AT&T supporting U-Verse

I'm finally not a Tier I minion taking random bs calls! The only phone support I'll be doing is internal with Tier II's and field tech types. So pretty soon I'll be an expert on the service and systems inside and out.

**Princess** · 05-12-2008, 06:44 PM

Congratulations!

**Phooey** · 05-12-2008, 06:45 PM

Congrats and good luck with the new job!

Oxll Sunslayer · 05-13-2008, 02:32 PM

Grats Onyx. What is the At&t U-verse?

**Phooey** · 05-13-2008, 03:28 PM

It's high-speed Internet, sattelite TV, and phone service from AT&T.

**truOnyx** · 05-13-2008, 07:56 PM

U-Verse is basically AT&T's fiber optic based services for internet, TV, and phone like Verizon's FiOS. If you don't know what that means, fiber optic lines are being used for most of the connection from the provider up to homes and businesses (FTTN). The fiber optic lines are run as close as possible and copper is used for the shorter end. Some connections even go all the way to the site (FTTP) The DISH service is completely separate from U-verse although it is possible to get DISH TV and the phone and internet via U-verse. The phone service through U-verse is VoIP not analog, eve I didn't know about that. There are 3 commercial level internet speeds (the tip top speed is rarely available) through U-verse packages that go along with 5 TV levels. The TV and phone services are also over the fiber and IP based. If you guys want more of the detail on how U-verse got started and where its going check out the small wiki page here: U-verse - Wikipedia, the free encyclopedia or... just try to get it yourself. Like I posted months ago, I still~ can't get U-verse in my apartment yet so I'll have to keep playing with the demo setup on my breaks

PinkBooger · 05-13-2008, 08:09 PM

I started my new job at THX two weeks ago. woohoo!

TimePants · 05-13-2008, 08:17 PM

Good luck at AT&T, onyx

Oxll Sunslayer · 05-13-2008, 11:38 PM

I use Shaw atm for phone, t.v. and internet here in B.C. No satelite channels, but 240 some odd channels, 28 HD channels. Not all feeds come in HD but supposedly there is a swap to HD coming up for all networks.

The part about the compresion your using and sending it all over the internet is interesting. Will bring cost down once the lines are laid. You going to offer this to canada or are their any competitors who are up here?

Rezwarius · 05-14-2008, 12:12 AM

Sweeet.. Grats bro! Gotta love that feeling of success! =)

**Phooey** · 05-14-2008, 05:43 AM

We've got AT&T U-Verse up here in Milwaukee, but they don't have the fiber-optic Internet, so it's just shitty DSL.

We use Time Warner Cable for digital phone service, digital cable with DVR, and 15mbps RoadRunner Internet.

**truOnyx** · 05-14-2008, 08:37 PM

Thanks guys, I'll try to answer any questions I have found out as I get deeper into the training.

Oxll - I think Verizon may have an advantage towards moving into Canada and getting the service closer than AT&T simply because they have had more time running the show for these services. But they both have their limitations. So for you I've heard Bruce Telecom, Bell, & Rogers *may* up their efforts to hook you guys up faster than Verizon or AT&T can get their gears going.

Quote:

Originally Posted by PinkBooger

I started my new job at THX two weeks ago. woohoo!

You mind telling us what you do with them? I mean that's just too cool to keep to yourself. You can make another thread and share your first weeks experience of the company. plz

Rock · 05-14-2008, 08:38 PM

Congrats!!

05-12-2008, 06:13 PM	#1 (permalink)
truOnyx Former 9th Squad Captain *Moderator* Join Date: Aug 2005 Location: Texas... aka - the Hell Posts: 612	First day Just started my new job with AT&T supporting U-Verse I'm finally not a Tier I minion taking random bs calls! The only phone support I'll be doing is internal with Tier II's and field tech types. So pretty soon I'll be an expert on the service and systems inside and out. __________________

05-12-2008, 06:44 PM	#2 (permalink)
Princess AKA Princess *Lead Moderator* Join Date: May 2004 Location: Milwaukee Posts: 1,530	Congratulations! __________________

05-12-2008, 06:45 PM	#3 (permalink)
Phooey *Administrator* Join Date: May 2004 Location: Milwaukee, WI Posts: 2,452	Congrats and good luck with the new job! __________________ Links: Jewish Social Network \| EP Online \| LinkAce

05-13-2008, 02:32 PM	#4 (permalink)
Oxll Sunslayer Digital Master Join Date: Aug 2005 Posts: 949	Grats Onyx. What is the At&t U-verse? __________________

05-13-2008, 03:28 PM	#5 (permalink)
Phooey *Administrator* Join Date: May 2004 Location: Milwaukee, WI Posts: 2,452	It's high-speed Internet, sattelite TV, and phone service from AT&T. __________________ Links: Jewish Social Network \| EP Online \| LinkAce

05-13-2008, 07:56 PM	#6 (permalink)
truOnyx Former 9th Squad Captain *Moderator* Join Date: Aug 2005 Location: Texas... aka - the Hell Posts: 612	what I knew and what I'm learning U-Verse is basically AT&T's fiber optic based services for internet, TV, and phone like Verizon's FiOS. If you don't know what that means, fiber optic lines are being used for most of the connection from the provider up to homes and businesses (FTTN). The fiber optic lines are run as close as possible and copper is used for the shorter end. Some connections even go all the way to the site (FTTP) The DISH service is completely separate from U-verse although it is possible to get DISH TV and the phone and internet via U-verse. The phone service through U-verse is VoIP not analog, eve I didn't know about that. There are 3 commercial level internet speeds (the tip top speed is rarely available) through U-verse packages that go along with 5 TV levels. The TV and phone services are also over the fiber and IP based. If you guys want more of the detail on how U-verse got started and where its going check out the small wiki page here: U-verse - Wikipedia, the free encyclopedia or... just try to get it yourself. Like I posted months ago, I still~ can't get U-verse in my apartment yet so I'll have to keep playing with the demo setup on my breaks __________________

05-13-2008, 08:09 PM	#7 (permalink)
PinkBooger Digitally Aware Join Date: Feb 2008 Location: Rohnert Park, CA Posts: 26	I started my new job at THX two weeks ago. woohoo!

05-13-2008, 08:17 PM	#8 (permalink)
TimePants Token Conservative Digitally Skilled Join Date: Feb 2005 Location: Connecticut Posts: 211	Good luck at AT&T, onyx __________________ " I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the blanket of the very freedom that I provide, and then questions the manner in which I provide it. I would rather you just said thank you, and went on your way, Otherwise, I suggest you pick up a weapon, and stand a post. Either way, I don't give a damn what you think you are entitled to." Last edited by TimePants; 05-13-2008 at 09:25 PM.

05-13-2008, 11:38 PM	#9 (permalink)
Oxll Sunslayer Digital Master Join Date: Aug 2005 Posts: 949	I use Shaw atm for phone, t.v. and internet here in B.C. No satelite channels, but 240 some odd channels, 28 HD channels. Not all feeds come in HD but supposedly there is a swap to HD coming up for all networks. The part about the compresion your using and sending it all over the internet is interesting. Will bring cost down once the lines are laid. You going to offer this to canada or are their any competitors who are up here? __________________

05-14-2008, 12:12 AM	#10 (permalink)
Rezwarius Digitally Skilled Join Date: Aug 2005 Location: Canada Posts: 201	Sweeet.. Grats bro! Gotta love that feeling of success! =) __________________ RRROLL UP -the rim to- WIN

05-14-2008, 05:43 AM	#11 (permalink)
Phooey *Administrator* Join Date: May 2004 Location: Milwaukee, WI Posts: 2,452	We've got AT&T U-Verse up here in Milwaukee, but they don't have the fiber-optic Internet, so it's just shitty DSL. We use Time Warner Cable for digital phone service, digital cable with DVR, and 15mbps RoadRunner Internet. __________________ Links: Jewish Social Network \| EP Online \| LinkAce

05-14-2008, 08:38 PM	#13 (permalink)
Rock Death by sonic diarrhea Digitally Skilled Join Date: May 2004 Location: Eh? Posts: 161	Congrats!!

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